LEGAL

Privacy Policy

Last updated: 2026

Introduction

This privacy policy explains how ChimTech handles personal information collected through this website. ChimTech operates as a chimney service business serving Minneapolis, MN and surrounding neighborhoods including Linden Hills, Nokomis, Northeast Minneapolis, Longfellow, and Uptown. This policy applies to information collected when you visit https://www.chimtech.org/, submit a contact form, or otherwise interact with this site. It does not apply to information collected through other channels, such as direct phone calls or in-person service visits, unless that information is entered into this site.
By using this website, you agree to the data practices described below.

Information We Collect

ChimTech collects only the information you choose to provide through this website. When you submit a contact form, we collect your name, phone number, email address, and the details you enter about your property or service request. This is personal data — information that identifies a specific individual and is subject to data handling obligations under applicable law.
We may also collect non-identifying technical data automatically when you visit the site. This includes your browser type, device type, pages visited, and the general geographic region associated with your IP address. This technical data does not identify you personally. It is collected through Google Analytics, a standard website analytics platform operated by Google LLC. Google Analytics uses cookies and similar technologies to report on site traffic and user behavior in aggregate form. Google’s privacy policy governs how Google handles that data and is available at policies.google.com/privacy.

How We Use Your Information

ChimTech uses the information you submit to respond to your service inquiry and schedule chimney work. Specifically, we use your contact information to reach you by phone or email, confirm appointments, and follow up on service requests. We do not use your information for unsolicited marketing communications unrelated to the service you requested.
Technical analytics data is used to understand how visitors use this website. That helps us improve the site’s content and usability over time. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Information submitted through this site is used only for service delivery and internal site improvement.

Cookies and Tracking Technologies

This website may use cookies — small data files stored in your browser — to support site functionality and analytics. A cookie is placed when you visit the site and may remain in your browser for a set period after your visit ends. Cookies help us understand which pages are visited most often and how long visitors spend on each page.
You can set your browser to refuse cookies or alert you when cookies are being sent. Doing so may affect how some parts of this website function. We do not use cookies to collect personally identifiable information without your direct submission through a form. Beyond Google Analytics, this site does not currently load additional third-party cookie scripts. If that changes, this policy will be updated to reflect the new technologies in use.

Third-Party Services

ChimTech’s website may connect to third-party services that have their own privacy practices. Third-party services are external platforms — such as an analytics tool, a form processor, or a scheduling integration — that receive data from this website and apply their own privacy policies to that data. ChimTech does not control how those third parties store or use the data they receive.
Contact form submissions on this site are processed through WPForms, a WordPress-based form platform. Submissions are stored within the ChimTech WordPress installation and are not transmitted to an external CRM or third-party database unless ChimTech adds such an integration in the future. We encourage you to review the privacy policies of any third-party service you interact with through this site.

Your Rights and Choices

You have the right to request access to, correction of, or deletion of your personal data. User rights — the rights of a website visitor regarding the personal data ChimTech holds — include the right to know what data we have collected, the right to request that we correct inaccurate information, and the right to request that we delete your data.
To exercise any of these rights, contact ChimTech directly at office@chimtech.org or by phone at (763) 402-9301. We will respond to data requests within a reasonable time. We may need to verify your identity before fulfilling a deletion or correction request.

Data Retention

ChimTech retains contact form submissions for as long as they are relevant to the service relationship. Data retention refers to the period for which ChimTech keeps personal data before it is deleted or de-identified. We retain contact form submissions and associated service inquiry records for up to 24 months from the date of submission. After that period, records are deleted or de-identified unless an active service relationship or legal obligation requires us to keep them longer. If you request deletion of your data, we will remove it from our records unless we are required to keep it under applicable law.

Children's Privacy

This website is not directed at children under 13, and ChimTech does not knowingly collect data from minors. If you believe a child under 13 has submitted personal information through this site, contact us at office@chimtech.org and we will delete that information promptly.

Changes to This Policy

ChimTech may update this privacy policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of this website after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Contact Us About Privacy

Direct all privacy questions or data requests to ChimTech using the contact information below.
  • Email: office@chimtech.org
  • Phone: (763) 402-9301
  • Operating location: Minneapolis, MN (serving zip codes 55401–55419 and surrounding metro areas)
Brian Levi and the ChimTech team are based in Minneapolis and serve homeowners across the city’s neighborhoods — from the older brick homes in Powderhorn Park and Seward to properties near Lake Harriet and the North Loop. We will respond to privacy inquiries as promptly as possible. If you have a question not answered by this policy, please reach out directly.